FAQ

Frequently Asked Questions

Shipping & Delivery

  • How quickly will my order ship? Most orders are processed within 1–2 business days. Once processed, you will receive a tracking number via email.

  • What is the estimated delivery time? Standard shipping typically takes 3–5 business days for delivery within the contiguous United States.

  • Do you offer free shipping? Yes! We offer free standard shipping on all orders.

  • Where do you ship from? We ship directly from our specialized marine fulfillment centers to ensure your equipment arrives safely and as quickly as possible.

Returns & Warranty

  • What is your return policy? We offer a 30-day return window for most items. Products must be in their original, unopened packaging to qualify for a full refund.

  • How do I start a return? Simply contact our support team at support@bluevinemarine.com with your order number. We will provide instructions and a return authorization.

  • Are your products covered by a warranty? Absolutely. We carry professional brands like Garmin, Raymarine, and Veratron, which come with their own manufacturer warranties. We will assist you in coordinating with the manufacturer for any defects.

Payment & Security

  • What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express, Discover) and secure digital wallets like Google Pay and Apple Pay.

  • Is my personal information secure? Yes. Our store is powered by Shopify and uses industry-standard 256-bit SSL encryption to protect your data during checkout.